Associations Now

November 2008

Beyond Barriers: Serving Members With Disabilities
What is the best way to assist and serve members with disabilities? Some associations don't have the luxury of waiting to answer that question. The lessons they've learned can help all associations better understand the needs of their members.
Kim Fernandez

Who's With Me? (Building Staff Buy-In)
A new initiative without staff support is like dough without yeast: Work as you might, you'll never get it to rise to success. But with the right approach, you can win over even the most change-averse staff.
Scott Whitaker

Bring In The Jester: Encouraging Open Interaction in the Workplace
Today's association leaders can learn a few things from court jesters of old: Namely, the will and skill to speak truth to power and to expose blind spots in others' thinking. Funny hats, however, are encouraged but not required.
David T. Riveness

Give Your Members the Celebrity Experience
Who doesn't want to feel like their association pulled out all of the stops for them? Even with a small (or nonexistent) budget, you can make your members feel like they're walking a red carpet every time they interact with you. It just takes a commitment to celebrity-level member service.
Donna Cutting

Planting Your Roots
With statistics showing that four years is the median amount of time employees have been at their current organizations, it's getting harder to find a staff member who's been around for 10 or 15. Imagine more than 20? Six association execs say it's easy to do, if you like who you work with and stay innovative.
Melissa Minetola Leddy

Shot Down
The first day of a new job is full of both possibilities and pitfalls. In this month's Associations Now case study, we follow an association professional as he tries to integrate into a new staff culture and discovers it's more difficult than he expected.
Lisa Junker, CAE

home | calendar | publications | directories